SISTEMA DE GESTÃO E INTELIGÊNCIA DE NEGÓCIOS PARA ORGANIZAÇÕES SOCIAIS: CAACCH

Abstract

The Integrated Project continues to develop the theme “Management System and Business Intelligence for Social Organizations,” focusing on the creation of customized software for the Social Organization CAACCH. The system aims to provide efficient and optimized data management, essential for the daily functioning of the organization. The proposed solution will not only facilitate the control of information such as donations, beneficiary registrations, and inventory movements, but it will also ensure that this information can be accessed quickly, securely, and effectively, optimizing the administrative and operational management of CAACCH.

Additionally, the project seeks to automate processes that are often carried out manually, minimizing errors and increasing the accuracy of information, which will directly contribute to improving decision-making within the organization. The system's efficiency is reflected in its ability to generate dynamic reports and customized dashboards, which will allow CAACCH managers to monitor, in real time, the flow of donations, the profile of beneficiaries served, and the inventory status, among other relevant data. Transparency will also be a key point, as the system will facilitate activity tracking by CAACCH staff, volunteers, and even the external public when necessary.

The technical approach of the project will be based on a robust and scalable architecture, using APIs for back-end development. The front-end will be built with an intuitive and user-friendly interface, prioritizing the user experience, which will facilitate the training and adaptation of the CAACCH team. The choice of the development environment will focus on the use of cloud computing, leveraging the advantages offered by the cloud, such as scalability, flexibility, security, and availability. A careful analysis of cloud providers, such as Google Cloud and AWS, will be conducted to ensure that the chosen solution meets not only the needs of CAACCH but also the security and performance standards required by the project.

The gathering and validation of requirements will be a crucial step in development and will be carried out using TypeScript, which will ensure the creation of robust and easily maintainable code. This ensures that the system is modern, agile, and capable of evolving with the future needs of the organization. Throughout the development process, continuous testing will also be performed to guarantee the quality and reliability of the software.

In addition to improving CAACCH’s internal management, the system will also provide a data analysis platform with Business Intelligence (BI) features, so the organization can assess its results, identify patterns, and make strategic decisions based on concrete data. The implementation of analytical tools and management reports will also allow for better planning of fundraising campaigns, resource optimization, and management of activities supporting beneficiaries.

In the end, the project aims to deliver not only a technological solution but a strategic tool that will maximize CAACCH's operational efficiency, improve the transparency of its operations, and facilitate the analysis of data in an agile and precise manner. As a result, it is expected to have a significant positive impact on the organization's management, contributing to the fulfillment of its social mission in a more effective way with greater reach.